LEGAL & PRIVACY — Davana Organics

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Welcome to Davana Organics. By accessing our website, purchasing our products, or using any of our services, you agree to everything outlined in this LEGAL & PRIVACY policy. This document combines our Terms of Service, Privacy Policy, Refund Policy, and Shipping Policy into one clear and easy-to-read policy.

Please review it carefully before using our website.

1. Overview

This website is operated by Davana Organics.
Throughout this policy, “we”, “us”, and “our” refer to Davana Organics.

By visiting our site, interacting with our content, or making a purchase, you agree to follow the terms and guidelines in this LEGAL & PRIVACY document. These terms apply to all users of the site.

2. Eligibility & Online Store Terms

By using this website, you confirm that:

• You are at least the age of majority in your location
  or

• You have permission to allow a minor dependent to use the site

You may not use our products or services for any illegal or unauthorized purpose.

3. General Conditions

We reserve the right to refuse service, cancel orders, or remove access to the site at any time.
Non-payment information may travel over various networks unencrypted.
Payment information is always encrypted.

4. Accuracy of Information

We work to keep product listings and website content accurate. However:

• Information may not always be current

• Details may change without notice

• Colors or product displays may appear differently depending on your device

5. Pricing, Products & Services

• Prices may change at any time

• Products may be discontinued or updated

• We may limit quantities per customer

• We do not guarantee that all products shown online will always be available

6. Ordering, Billing & Accounts

We may refuse or cancel any order.
You agree to provide accurate, complete, and current information.
You agree to update your information when needed.

7. Third-Party Tools & Links

Our site may include:

• Optional third-party tools

• External links to other websites

We do not monitor or control third-party content and are not responsible for their practices or policies.

8. User Comments, Reviews & Submissions

If you send us reviews, ideas, or suggestions:

• You grant us permission to use them without restriction

• You waive any expectation of confidentiality or compensation

9. Privacy Policy & Squarespace Platform

Your privacy is important to us.

Our website is hosted on Squarespace, which automatically collects certain data to run the platform securely and efficiently.

Information We Collect

✔ Provided by you:

• Name

• Email address

• Billing & shipping addresses

• Phone number

• Messages or inquiries

• Order and payment information (processed securely by payment partners)

✔ Collected automatically:

• IP address

• Browser/device type

• Analytics data

• Cookies

• Pages visited and interactions

How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Provide customer support

• Communicate updates, order info, or promotions

• Improve website performance

• Prevent fraud and enhance security

• Follow legal requirements

How Your Information May Be Shared

Only when necessary, and only with:

• Squarespace

• Payment processors (e.g., Stripe, PayPal)

• Shipping partners

• Email service providers

• Legal authorities (if required)

We do not sell personal information.

Your Rights

Depending on your location, you may request to:

• Access your personal data

• Correct or delete information

• Opt out of marketing

• Withdraw consent

• Request a copy of your data

To make a request, email us at:
📧 davana@davanaorganics.com

10. Errors, Inaccuracies & Omissions

We reserve the right to correct errors or update information without notice.

11. Prohibited Uses

You may NOT use this website to:

• Break any laws

• Harass, abuse, or harm others

• Submit false or misleading information

• Interfere with site security

• Upload malicious code

Violations may lead to termination of access.

12. Disclaimer of Warranties

We do not guarantee:

• Uninterrupted or error-free website use

• That all services will be available at all times

All products and services are provided “as is” and “as available.”

13. Limitation of Liability

Davana Organics is not liable for:

• Indirect damages

• Incidental damages

• Loss of data

• Loss of profits

• Any issues arising from product use or website interaction

14. Indemnification

You agree to indemnify and hold Davana Organics harmless against any claims related to your use of the website or violation of this policy.

15. Severability

If any part of this policy is found invalid, the remaining sections will still apply.

16. Termination

We may terminate your access at any time if you violate these terms.

17. Refund Policy

All Sales Are Final

Because of the nature of our products, and for safety and hygiene reasons:

❗ We do not accept returns, exchanges, or refunds on any shipped orders.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours of delivery:

📧 davana@davanaorganics.com

Include:

• Clear photos of the damaged or incorrect item(s)

• Photos of the packaging

• Your order number

If approved:

• Damaged items will be replaced at no cost

• Incorrect items will receive a prepaid return label; the correct product will be shipped once returned

18. Shipping Policy

Processing Time

• Orders ship within 1–3 business days

• You’ll receive a tracking number once shipped

Domestic Shipping (USA)

• Shipped via USPS Ground Advantage

• Estimated delivery: 3–7 business days after processing

International Shipping

Shipped via:

• DHL

• UPS

International customers are responsible for all customs duties, import taxes, and fees.

Shipping Delays

Once shipped, delays caused by the carrier are outside our control.

Damaged Deliveries

Report within 48 hours with photo evidence.

Incorrect Addresses

We are not responsible for packages lost due to incorrect or incomplete addresses.

19. Changes to This Policy

We may update this LEGAL & PRIVACY page at any time. The most recent version will always be posted here with the updated date.

20. Contact Information

If you have questions about this LEGAL & PRIVACY policy or need support, contact us at:

• 📧 davana@davanaorganics.com